Compliments / Complaints

Have you had a great experience from a carpet cleaner in your area an would like to let some one know, got a comment about the web page so that we can improve it or would like to make some other comment, then email us so that we can pass on your thoughts on. Email us at info@bsc.org.nz

For the resolution of complaints between members, between clients and members or between clients and non-member carpet cleaners, please download this pdf of the Complaints Schedule, print it out, fill in, sign and post to "Carpet Cleaners Association of New Zealand", PO Box 31-067, Lower Hutt, Wellington, New Zealand.

(Adobe Acrobat Reader is required, which can be downloaded free of charge here, if required)